We’re back with the next instalment of “Catching Rays”, a monthly feature where we take a moment to shine a light on the individual people who make up the fabric of Arctiq. These conversations will allow us to get to know one another better, and to celebrate our collective stories.
(*catching rays is a reference to the “light rays” that make up the Arctiq logo, and also a nod to taking a moment for oneself, to be present and soak up some conversation.)
Job Title/Position: Client Advocate
In brief, what does your position entail?
I advocate for my Clients – it’s just that simple. Aligning the capabilities of our highly skilled team here at Arctiq to our customers’ North Star initiatives is not only super fun, it’s my job! Sometimes collaborating with our fabulous ecosystem partners, leveraging programs and removing blockers comes into play, sure. Putting deals and statements of work together – yep, that too. Ultimately, seeing our customers move their key projects forward, accelerate business outcomes, and win in the marketplace is the most rewarding part of what I do. In that regard my position is small but the impact that the Arctiq delivery team makes is huge.
What would you say is your “Arctiq Superpower”?
I love this question because we don’t talk enough about what makes us “super”. Particularly women in IT. Google runs a workshop for women in technology called “I Am Remarkable”, which forces you to talk about your remarkable attributes and achievements – which is awesome! Mine are learning, problem solving and helping. I have been working in technology for years, but at Arctiq we operate at the bleeding edge of innovation which is such a cultural shift – working with open source communities and collaborators, DevOps and SRE practitioners. There is a never ending opportunity to learn and share here. That’s what I do here – learn what I can, apply that learning (I’m a natural “fixer!”) and help where I can. I would say those are my Arctiq Superpowers.
What is the most important career lesson you’ve learned along the way?
I have a few from some amazing Mentors that I’m lucky to still have in my life:
- 50% excitement + 50% fear is the sweet spot for personal growth. Never stop growing.
- Get it in writing!
- Fail fast, learn faster
- Be an Ambassador of Good.
- Just have fun!
What is something that most people wouldn’t know about you?
I often say to others that I am “tech-y with sparkle.” So if you ever find me in person, there will always be something glitter or crystal in my purse or on my person. Whether that’s my trusty USB key filled with Swarovski crystals, or a pen…something, guaranteed.
What is one piece of tech from any point in time that you wish you were a part of?
Whatever is coming to disrupt what we’re doing today. Sometime in the not-so-distant future, that’s where I want to be playing.
I am a huge fan of fact-based fiction, which manifests itself in a couple ways. Whether it’s historical sci-fi fantasy fiction novels or a STARZ or Netflix series – I love them both. Anything about the War of the Roses and that whole time period especially. But also REAL books like “The Phoenix Project” and “The Unicorn Project” that talk about work and life today. Wherever learning meets entertainment – it’s safe to say I’m obsessed!
Connect with Lila Wilson on LinkedIn