Coming soon:

A comprehensive framework for Site Reliability Engineers. Only Arctiq puts ALL 3 in your SRE: 

METRICS - MATURITY & ROADMAP
MONITOR - OBSERVABILITY
MEASURE - CUSTOMER SUCCESS

SRE Consultation-as-a-Service

Introducing M3-SRE

SRE Consultation-as-a-Service. As part of SUMIT, this app gives you the tools to create a reliability framework and roadmap to ensure a successful client experience based on your specific needs and roadmap goals.

M3-SRE identifies and measures the criteria for customer success:

+ Uptime 
+ System Stability
+ Continuous Verification
+ Reduction of Customer Trouble Tickets 
+ Day 2 Excellence/Day 2 Management
+ Customer Service Level Agreement (SLA) 
+ Customer Net Promoter Score (NPS)
+ Change management
+ Contract visibility

How It Works:

With just one 60 min session, M3-SRE provides visibility into your entire organization's SRE posture, with a detailed report encompassing findings and recommendations with 5-year roadmap.

1

Define business requirements

2

Identify Obstacles and Issues

3

Define Current State Archetype

4

Future State Recommendation

Executive Summary