With the recent acceleration in Digital Transformation, organizations need greater agility and hybrid cloud solutions to increase the speed of innovation at a predictable cost. Effective DevOps practices that focus on people, process and technology are a key to Cloud adoption and enablement.
A guide to Arctiq practice areas. Each section includes information specific to each practice area including but not limited to - relevant products, key focus areas, key partners, outbound links to repeatable offerings.
The Developer Experience (DevEx) practice area is dedicated to enhancing the lives of developers by streamlining their workflows and maximizing their productivity. We understand that developers thrive in an environment where they can focus on coding and innovation rather than dealing with cumbersome processes and tools. Our team works closely with development teams to identify pain points and implement solutions that simplify their daily tasks.
We enable developers to deploy their applications easily and independently through the implementation of automated deployment pipelines. This reduces manual effort, minimizes errors, and accelerates the time to market.
We facilitate the adoption of CI/CD practices to automate the software build, test, and deployment processes. By integrating tools and establishing efficient pipelines, we enable developers to deliver high-quality software at a rapid pace.
We optimize the developer's coding experience by providing them with powerful IDEs and tailored development environments. These environments are equipped with the necessary tools, plugins, and configurations, ensuring seamless collaboration and efficient code development
The Application Security practice area is dedicated to safeguarding applications from vulnerabilities and ensuring the protection of sensitive data. We employ a comprehensive approach that encompasses code analysis, rigorous testing methodologies, and robust authorization and secret management practices. Our main priority is to operationalize application security through the integration of technologies like SAST, SCA, & DAST into the SDLC and the agile processes of the organization. The beauty of a successful application security program is the reduction of vulnerabilities within the application. We know best what an organization will face, once an AppSec tool will be implemented. We can help prepare for the Day 2 and ensure a successful reduction of the security vulnerability footprint.
We utilize advanced code analysis techniques like SAST, SCA, & DAST to identify potential security vulnerabilities and weaknesses. Through static and dynamic analysis, we assist in uncovering coding flaws and help developers address them effectively.
We conduct rigorous testing, including penetration testing and vulnerability scanning, to identify weaknesses and vulnerabilities within applications. By leveraging industry-leading tools, such as Github Advanced Security, Snyk, and Hashicorp Vault/Boundary, we ensure comprehensive security coverage.
We assist organizations in ensuring that open-source vulnerabilities are remediated and libraries used are always up to date. From a licensing compliance perspective, we help organizations implement tools to ensure that they are only using the open source libraries that can be used in the products they are developed based on the purpose of the technology and the industry it is playing in.
The Monitoring & Observability practice area focuses on providing organizations with comprehensive insights into their application performance, availability, and overall health. We enable real-time monitoring, proactive alerting, and robust visualization of critical metrics to facilitate data-driven decision-making.
We deploy cutting-edge APM tools, such as Dynatrace, Prometheus, and Grafana, to monitor the performance of applications. This includes tracking response times, resource utilization, error rates, and other crucial metrics.
We implement monitoring solutions that cover the entire infrastructure stack, including on-prem servers, kubernetes clusters, networks, databases, and cloud services. This enables organizations to proactively detect and address performance bottlenecks, capacity issues, and potential failures.
We help organizations gain deep insights into their applications' internal workings by implementing observability practices and leveraging log management platforms. This allows for efficient troubleshooting, anomaly detection, and trend analysis.
We help organizations maximize their benefit of the monitoring and observability services offered by their cloud providers and integrate them with their on-premise systems.
We help internal teams to adopt good observability practices by creating tooling (pipelines, Observability as Code, etc.) and documentation that makes onboarding easier. This shifting left usually takes the form of standard observability as code configurations that can be used by teams in minutes and can be personalized down the line.
We help organizations gain deep insights into their applications' internal workings by implementing observability practices and leveraging log management platforms. This allows for efficient troubleshooting, anomaly detection, and trend analysis.
We help organizations define and configure SLIs and SLOs based on golden metrics and company-specific metrics. Using error budgets and burn rates, we help them set up effective alerting and response mechanisms. We also integrate observability in the integration pipelines to detect defects before they are deployed, ensuring greater software reliability.
We deploy cutting-edge APM tools, such as Dynatrace, Prometheus, and Grafana, to monitor the performance of applications. This includes tracking response times, resource utilization, error rates, and other crucial metrics.
We implement monitoring solutions that cover the entire infrastructure stack, including on-prem servers, kubernetes clusters, networks, databases, and cloud services. This enables organizations to proactively detect and address performance bottlenecks, capacity issues, and potential failures.
We help organizations gain deep insights into their applications' internal workings by implementing observability practices and leveraging log management platforms. This allows for efficient troubleshooting, anomaly detection, and trend analysis.
The Application Modernization (AppMod) practice area focuses on upgrading or transforming applications to leverage modern technologies and architectures. We help organizations modernize their software systems, enabling them to achieve greater scalability, agility, and efficiency.
We guide organizations migrating their applications to cloud platforms, such as Google Cloud Platform (GCP), leveraging services like Anthos, Kubernetes (K8s), and Redhat Openshift. We promote and educate the usage of cloud native technology to maximize the benefits for seamless scalability, improved observability and availability, security, and cost optimization.
We guide organizations in breaking down monolithic applications into microservices architecture and adopting containerization technologies. This approach enables enhanced flexibility, scalability, and ease of deployment and management.
We promote the adoption of DevOps principles and practices to streamline the application modernization process. This includes implementing automated build pipelines, infrastructure-as-code (IaC) using tools like Git and Terraform, and leveraging automation tools like GitHub Actions and Hashicorp Consul/Vault/Terraform/Ansible.
The API Management practice area is focused on implementing tools and processes to securely and efficiently manage APIs (Application Programming Interfaces). We enable organizations to control, monitor, govern and monetize their APIs, ensuring seamless integration and collaboration with internal and external stakeholders.
We build out OpenAPI specifications for API endpoints and expose it via a developer portal.
We provide security best practices on applying best practice security policies to mitigate DDoS attacks, threat detection such as SQL injection, allow-/block-lists starting at the external ingress down to the API backend.
We assist organizations in implementing rate limiting and throttling strategies to control API usage and protect against abuse or excessive traffic. This helps maintain optimal performance and prevents unauthorized access.
We implement robust authentication and authorization mechanisms for APIs, ensuring secure access control and user identity management. This includes utilizing industry-leading tools like Apigee to enforce authentication protocols and manage API permissions.
We enable organizations to gain valuable insights into API usage, performance, and trends through comprehensive analytics and reporting capabilities. This facilitates data-driven decision-making, optimization of API design, and identification of areas for improvement.
With the recent advancements, organizations are focusing on improving the developer/operations/security teams experience by providing QA automation, performance testing and provide observability to clients.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Security controls and measurements advance as organizations adopt technologies, but 100% compliance is not a reachable target. To measure and track your attempt to adopt security practices in-band to your CI/CD. How you look release to release is the delta that needs to be tracked. If it improves, reward. If it degrades, gate or raise concerns. Starting from5% compliant is just a point in time, make it 6% on your next release, not 4%.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
Here we deliver the capability of Continuous Delivery. QA is typically the longest delay in software release - repetitive manual testing (up to two months). We automate QA, and train staff to add new tests into scripting (upskilling). This significantly accelerates feature and application release into production.
Partner technology in play: Dynatrace, Datadog, New Relic, AppDynamics, Sumo Logic, Splunk as a service.
Regardless of cloud provider, our migration services aim to accelerate your IT transformation, while controlling
and predicting ongoing cloud costs. Here we prepare cloud targets, execute workload migration, establish common architecture (merging legacy and modern cloud), and ensure ongoing transformation budgets are respected.
Partner technology in play: VMware, Google, AWS, Azure, OpenShift, GKE, AKS, EKS
With this business outcome, an organization can achieve zero downtime for their production applications/environments using Blue/Green, Active/Active deployments etc. Benchmark has created archetypes to automate and promote to production without manual intervention which enables client to perform business as usual 24X7.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Security controls and measurements advance as organizations adopt technologies, but 100% compliance is not a reachable target. To measure and track your attempt to adopt security practices in-band to your CI/CD. How you look release to release is the delta that needs to be tracked. If it improves, reward. If it degrades, gate or raise concerns. Starting from5% compliant is just a point in time, make it 6% on your next release, not 4%.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
Here we deliver the capability of Continuous Delivery. QA is typically the longest delay in software release - repetitive manual testing (up to two months). We automate QA, and train staff to add new tests into scripting (upskilling). This significantly accelerates feature and application release into production.
Partner technology in play: Dynatrace, Datadog, New Relic, AppDynamics, Sumo Logic, Splunk as a service.
Development teams are often using workflow approval tools such as Jira, and the IT Operations teams are often using ITSM tools like ServiceNow. This Benchmark service brings the two together in an automated fashion to eliminate swivel chair pain. The outcome is a single source of truth for application change and incident management, and evidence creation. Low burden, metrics driven change management.
Partner technology in play here: ITSM platforms and features.(ex: ServiceNow/Jira)
Regardless of cloud provider, our migration services aim to accelerate your IT transformation, while controlling
and predicting ongoing cloud costs. Here we prepare cloud targets, execute workload migration, establish common architecture (merging legacy and modern cloud), and ensure ongoing transformation budgets are respected.
Partner technology in play: VMware, Google, AWS, Azure, OpenShift, GKE, AKS, EKS
We help clients adopt governance from the beginning of a process, as we do for security. Our practices promote “Security by design” and regardless of the governance framework (CIS, NIST, ITSG 33, PCI etc.), our team can help you implement those in your CI/CD pipelines.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Security controls and measurements advance as organizations adopt technologies, but 100% compliance is not a reachable target. To measure and track your attempt to adopt security practices in-band to your CI/CD. How you look release to release is the delta that needs to be tracked. If it improves, reward. If it degrades, gate or raise concerns. Starting from5% compliant is just a point in time, make it 6% on your next release, not 4%.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
Development teams are often using workflow approval tools such as Jira, and the IT Operations teams are often using ITSM tools like ServiceNow. This Benchmark service brings the two together in an automated fashion to eliminate swivel chair pain. The outcome is a single source of truth for application change and incident management, and evidence creation. Low burden, metrics driven change management.
Partner technology in play here: ITSM platforms and features.(ex: ServiceNow/Jira)
Promoting everything as a code leaves our clients with an extra edge on training and scaling the adoption
of the newly implemented DevOps practices within their organization. This service sets out to document the new DevOps process and vision, and to offer training to different teams to accelerate adoption.
Outputs include Markdown files, wiki's, end user guides, agile/waterfall convergence,
SRE operating model etc.
This service assists clients in setting up a pipeline for securing the Continuous Integration process which would cover code promotion and build images with integrated security and a branching strategy for DevOps team.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Security controls and measurements advance as organizations adopt technologies, but 100% compliance is not a reachable target. To measure and track your attempt to adopt security practices in-band to your CI/CD. How you look release to release is the delta that needs to be tracked. If it improves, reward. If it degrades, gate or raise concerns. Starting from5% compliant is just a point in time, make it 6% on your next release, not 4%.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
ITSM has been an integral part of Benchmark Configurator framework, this outcome enables clients to track and audit the change management approach embedded in the pipeline. Depending on clients’ toolsets, our teams can integrate with CI/CD pipelines in their SDLC flow.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Security controls and measurements advance as organizations adopt technologies, but 100% compliance is not a reachable target. To measure and track your attempt to adopt security practices in-band to your CI/CD. How you look release to release is the delta that needs to be tracked. If it improves, reward. If it degrades, gate or raise concerns. Starting from5% compliant is just a point in time, make it 6% on your next release, not 4%.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
Development teams are often using workflow approval tools such as Jira, and the IT Operations teams are often using ITSM tools like ServiceNow. This Benchmark service brings the two together in an automated fashion to eliminate swivel chair pain. The outcome is a single source of truth for application change and incident management, and evidence creation. Low burden, metrics driven change management.
Partner technology in play here: ITSM platforms and features.(ex: ServiceNow/Jira)
Benchmark provides the ability for clients to create on demand environments (non-production or production) environment which in turn reduce time to instantiate/destroy an application and save cost (CapEx or OpEx) for clients byrunning only the essential services.
Our continuous integration and deployment services provide seamless feature deployment and releases, this is where the real DevOps magic happens. We are automating the process of provisioning infrastructure, deploying applications, embedding governance and security, and ultimately orchestrating all the moving parts within the pipeline.
Partner technology in play here: GitLab, Harness, CloudBees, GitHub, Azure DevOps.
Whatever security framework clients are striving to comply to, this service intends to promote security by design, allowing application teams to move to production faster, as we automate compliance requirements within our orchestration and automation capabilities. App teams can move faster, and security teams can rest easy. Security fitness! (Embedded standards such as NIST, ITSG33, ISO 27001,PCI, GO-ITS etc..)
Partner Technology in play: Sonatype, Snyk, HashiCorp, OpenSCAP, Snort, Salt Security, Aqua Security
Regardless of cloud provider, our migration services aim to accelerate your IT transformation, while controlling
and predicting ongoing cloud costs. Here we prepare cloud targets, execute workload migration, establish common architecture (merging legacy and modern cloud), and ensure ongoing transformation budgets are respected.
Partner technology in play: VMware, Google, AWS, Azure, OpenShift, GKE, AKS, EKS
This service aims to standardize and automate infrastructure procurement in ANY cloud (clickable deployments
and upgrades) while respecting budgets and governance. Here we deliver Infrastructure as Code, Configuration as Code, and Infrastructure pipelines usable by application deployment teams while optimizing continuous integration.
Partner technology in play: HashiCorpTerraform/Vault, RedHat Ansible, SUSE Rancher, CloudBees,Jenkins, GitLab, GitHub Actions, Harness, Azure DevOps (all as a service)
Mapping of current state SDLC workflow in draw.io format. Creation of future state SDLC architecture. Creation of an SDLC waste heatmap to highlight quick wins that address largest pains. Evaluation of current cloud maturity, establish future state and cost optimization.
With our unique IP we accelerate DevOps implementation faster than any organization in the Canadian Market.
Continuous Integration
Sustaining Continuous Improvement - Implicit Approval
We respectfully acknowledge that we live, work, and learn on unceded, traditional, and ancestral lands of Indigenous and First Nations peoples. We invite you to consider what efforts we can all take to repair and improve our relations with Indigenous people locally and globally.
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